Delivery Information for Overseas Customers

Do tool-net.co.uk ship overseas?

Yes tool-net ship internationally using our network of good value and reliable couriers. We already trade with customers in the following Countries:

Albania, Australia, Austria, Belgium, Bulgaria, Canada, Channel Islands, Cyprus, Czech Republic, Denmark, England, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, Indonesia, Ireland, Republic of Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kuwait, Lithuania, Malaysia, Malta, Montenegro, Morocco, Netherlands, Nigeria, Norway, Philippines, Poland, Portugal, Russian Federation, Saint Lucia, Saudi Arabia, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Thailand, Uganda, Ukraine, United Arab Emirates, United States of America.

 

How much will it cost?

Delivery prices will depend on the weight, dimensions and delivery address of your order. Rather than just have a set price for each country/region, tool-net negotiate the best price available from a selection of couriers and pass the most competitive quotation to the customer. There are no hidden charges.

This means you only pay for the service you use!

 

I am in an EU Country close to the UK, listed below;

Belgium, France, Germany, Luxembourg, Netherlands & Replublic of Ireland

 

For single parcel orders under 30kg, we can deliver for - £13.99 (plus VAT if applicable)

 

If the above applies to you, please Start shopping for the products you wish to order, add them to your Tool-BOX and proceed to the Checkout (you will need to register or sign in first). When prompted, select Option 3 - International Delivery as your delivery option and you will be given an order reference number but no payment will be requested.

We will add the £13.99 shipping charge and email you details of how to proceed. You can then authorise this charge and make payment arrangements by email with our sales office or cancel your order. At this point you are under no obligation to proceed with the order.


We will Pack & Deliver your order, normally within 4-6 Days, to the Close EU Countries listed above, using a fully trackable International Couier.

IF YOUR ORDER IS OVER 30KG (this includes the Volumetric Weight if greater) PLEASE EMAIL US FOR A QUOTE - WE WILL NOT BE ABLE TO SHIP FOR £13.99 [email protected]

*************************************

I am not in a Close EU Country or my order is over 30kg (this includes the Volumetric Weight if greater) , how do I get a delivery price?

The easiest and quickest way for you to get a price for shipping is as follows:

Start shopping for the products you wish to order, add them to your Tool-BOX and proceed to the Checkout (you will need to register or sign in first).

When prompted, select Option 3 - International Delivery as your delivery option and you will be given an order reference number but no payment will be requested.

We will quickly calculate the shipping charge and email you details of how to proceed. You can then authorise this charge and make payment arrangements by email with our sales office or cancel your order. By requesting a delivery price you are under no obligation to proceed with the order.

Do I have to pay VAT (Value Added Tax)?

Shoppers in the UK and E.C. (European Community) must pay prices inclusive of VAT unless a valid VAT Registration Number can be supplied before the order is processed.

Shoppers from outside the UK or E.C. are excluded from paying VAT, please continue to place your order WITH the VAT included (as shown on screen) and we will remove the VAT from your order once it has been received and email a revised copy of your order before you make payment.

Once I have accepted the delivery charges, how do I make payment?

Unfortunately, we have been subject to attempted International Fraud in the past and I am afraid we ONLY accept payment from overseas customers by bank transfer or Paypal.