Whether you have a general enquiry or want to give us some feedback, we would love to hear from you.

NEW Direct Sales Hotline! (for new sales enquiries only)
To place an order by phone, discuss bulk purchasing and special requests please call us on:

UK Tel: 01732 361 618
UK Fax: 01732 360 491

International Tel: +44 (0)1732 361 618
International Fax: +44 (0)1732 360 491

Monday to Friday 9:00am to 5:00pm GMT
(excluding Bank Holidays).

We aim to answer ALL email enquiries within 1 working day. During the working day, emails are monitored on an minute by minute basis but often our workload requires a small delay.

Please contact us with your enquiry using one of the following email addresses, this will help stream your enquiry to the person best able to deal with it.

Products Sales Enquiries
To enquire about any products or prices, whether listed on our site or otherwise.
Please check our Pricing Policy before contacting us.
Email: products@tool-net.co.uk

Delivery Enquiries
To discuss delivery options, charges or you have any regional/worldwide delivery enquiries.
Please check our Delivery Policy and Delivery Options before contacting us.
Email: delivery@tool-net.co.uk

Web Helpline
To get help with a placing an order online.
Email: help@tool-net.co.uk

Payment Enquiries
To discuss or pass payment details to us.
Email: payments@tool-net.co.uk

Existing Order Enquiries
To find out about an existing order.
Email: contact@tool-net.co.uk

Customer Services
To discuss a completed order.
Please check Our Customer Service & After Sale Support before contacting us.
Email: customerservices@tool-net.co.uk

Return Enquiries
To return goods to us.
Please check our Returns Policy before contacting us.
Email: returns@tool-net.co.uk

Complaints
To complain about any aspect of our service.
Please check our Complaints Section before contacting us.
Email: complaints@tool-net.co.uk

Privacy & Confidentiality
To discuss our privacy policy.
Please check our Our Privacy and Unsolicited Emails Policy before contacting us.
Email: privacy@tool-net.co.uk

Employment
To apply for an advertised position.
Please check the Job Opportunities within Tool-NET before contacting us.
Email: jobs@tool-net.co.uk

We want to continually improve this web site and the service we offer you, your feedback will help us to do this.